# Trace Healthcare — Full Content Index for LLMs This document consolidates the substantive content of every public page on tracehealthcare.co.uk so that AI agents, search crawlers, and AI browsers that do not execute JavaScript can read and reason about the platform. Last updated: 2026-06-01. --- ## About Trace Trace Healthcare Ltd (Company No. 17070826, registered in England & Wales) operates a direct staffing marketplace for the UK health and social care sector. The platform connects care homes, NHS trusts, and support services directly with verified nurses, healthcare assistants (HCAs), senior carers and support workers — eliminating the traditional staffing-agency middleman. **Mission:** We care for those who care for those we love. Trace protects healthcare workers, connects them to fair opportunities, and builds a community that values them. **Headquarters:** Nottingham, United Kingdom. Service coverage: nationwide UK. --- ## For Healthcare Workers Trace surfaces the highest-paying healthcare shifts in the UK by sourcing rates directly from care homes and support services — no agency markup, no commission deducted from pay. **Indicative live pay rates (GBP/hour):** - Healthcare Assistant / Support Worker: £14–£22 - Senior Carer: £18–£26 - Registered Nurse (Band 5–6 equivalent): £28–£42 - Specialist / Band 7 equivalent: £38–£55 **Worker protections:** - 100% take-home pay. Optional next-day payouts via Stripe Connect. - Every shift card shows the rate, the facility, the distance, and the hours before the worker commits. - Smart-Match algorithm prioritises continuity (workers returning to facilities they already know), proximity, skill fit, and reliability. - Cancellation policy: a two-hour cancellation window incurs a five-point reliability deduction; outside that window cancellations are free. - Community rituals: weekly Shift Reset check-ins and small peer circles for grade-mates and night-shifters. **Onboarding:** workers complete profile, preferences, and compliance (DBS, professional registration, Right to Work, mandatory training) in a guided 3–4 step flow. Verification is automated via Credentially. --- ## For Care Providers (Employers) Trace gives care homes and NHS-aligned facilities a staffing partner that answers to their team rather than to an agency margin. **Pillars:** - Hire local, familiar faces shift after shift. - Transparent rates, one invoice, no hidden fees. - Workers who keep coming back because they are treated well. **How posting works:** employers run a multi-step Post-a-Shift wizard covering role (60+ NHS / social-care roles supported), date and time, location, pay rate, and any compliance gates. Bulk and multi-day series posting is supported, as is AI-assisted rota upload (PDF / Excel) for gap detection. **Payment flow:** when a shift is filled, Trace pre-authorises a hold on the employer's saved card via Stripe. On timesheet approval (employer approves manually, or auto-approves after 24 hours), the hold is captured and the worker is paid. Disputes freeze funds and trigger admin review. Failed pre-authorisations enter a 24-hour grace period with up to three retries on ~8-hour exponential backoff before being marked permanently failed. **Pro tier (£100/month):** unlocks Trace ID staff verification lookup, predictive staffing forecasts using NHS/UKHSA signals, and bidirectional integrations with Sona, Birdie and Planday rota systems. --- ## Pricing - **Workers:** free, forever. No deductions from pay. - **Employers (Free tier):** post unlimited shifts, pay a flat 20% facilitation fee on top of the worker's rate. One consolidated invoice. - **Employers (Pro tier):** £100 per month. Adds staff verification lookup, predictive staffing, and rota integrations. - **Permanent hire:** if an employer wants to hire a Trace worker permanently, a £1,000 staff release fee applies, formalised by e-signature contract. --- ## Compliance and Trust - All workers DBS-checked and Right-to-Work verified. - Professional registrations validated where applicable: NMC (nurses), HCPC (allied health professionals), GPhC (pharmacists), GOC (optical). - Continuous monitoring with three-tier expiry gating: green (valid), amber (expiring soon — warnings), red (expired — shift-blocked). - Employers themselves are verified against the Care Quality Commission register and Companies House before they can post shifts. - Print-optimised Trace Compliance Passport summarises a worker's credentials for on-site managers. - Full CQC-aligned audit trail; Sync Retry Queue ensures no compliance event is lost during integration outages. --- ## Zero-Agency Guarantee Trace guarantees that employers will save at least 20% versus their incumbent agency spend in the first year, or receive one year of Pro tier free. --- ## Geographic coverage and example city pages Trace operates nationwide across the United Kingdom. The platform features dedicated landing pages for major regions: London, Manchester, Birmingham, Leeds, Nottingham — see `https://tracehealthcare.co.uk/jobs/{city}`. --- ## Long-form guides **How to Start Working in UK Care in Under 7 Days** A step-by-step guide covering DBS application, NMC / HCPC / mandatory training, Right-to-Work documentation, and how to land your first shift through Trace. URL: https://tracehealthcare.co.uk/guides/start-care-work-uk **How Care Homes Can Cut Agency Costs by 50%** A cost-comparison playbook for care managers and finance directors: agency markup breakdown, switching checklist, and ROI calculator methodology. URL: https://tracehealthcare.co.uk/guides/reduce-agency-fees --- ## Technical surface (for agents that need to interact) - **Authentication:** email + password and phone OTP. Google sign-in supported. No anonymous sign-ups. - **Application stack:** React 18 + Vite, hosted as a static SPA with a Supabase (Lovable Cloud) backend, Edge Functions, and Stripe Connect. - **Public APIs:** none exposed; all data is behind authenticated Supabase RLS policies. - **Sitemap:** https://tracehealthcare.co.uk/sitemap.xml - **Crawler policy:** all major AI agents explicitly allowed in `/robots.txt` — GPTBot, ChatGPT-User, Google-Extended, PerplexityBot, Googlebot, Bingbot, Twitterbot, facebookexternalhit. --- ## Legal - Terms of Service: https://tracehealthcare.co.uk/terms - Privacy Policy: https://tracehealthcare.co.uk/privacy - Entity: TRACE Healthcare Ltd · Company No. 17070826 · Registered in England & Wales. --- *This file exists specifically to make Trace fully readable to LLMs, AI browsers, and AI search agents that do not execute JavaScript.*